Reference

Open link slot Legal terms before account access

Our Legal page explains how account access, wallet checks and policy requests work before you enter the lobby.

Account termsWallet checksData requestsLocal-law access

Browse Legal terms beside wallet steps

link slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains the conditions that apply when you create an account, verify your phone, use the lobby or request a wallet transaction. Access depends on local law, and we expect your account details to remain accurate during any check. DANA, OVO, GoPay and QRIS

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may appear as payment context, but the available route can depend on the account status and local eligibility wording shown at the time. Bank transfer and virtual account requests may also require matching account details before processing. Read each policy page before opening an account, then
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use the contact path below if a clause is unclear. We may update wording when an operational or legal requirement changes, with the current version taking precedence on link slot.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT

Switch from Legal questions to account help

A clear contact route matters when a Legal question affects your account or wallet status. We ask you to include the registered phone detail, the policy wording you are asking about and any relevant payment receipt. That lets us direct the request to account access, verification or cashier-status handling without asking you to repeat the same facts.

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Account access

If a Legal condition affects login or phone verification, send the registered account detail and the exact policy point. We can check the account path without requesting unrelated personal material.

Wallet status

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the receipt reference and displayed status. We use those details to identify the relevant cashier step.

Policy changes

If you need a clause clarified or want to request a correction to your account data, state the change clearly. We will route the request for a policy or account response.

DATA PRACTICE

Explore how our Legal controls work

Legal handling is connected to the account actions you take, not a separate promise beside them.

Account details

We handle the phone and account details supplied during the account path to identify your access request. Keeping those details current helps us match a Legal enquiry with the correct record.

Phone verification

Phone verification is an account step before access. If the registered number no longer matches your request, contact us with the relevant policy question so we can assess the next account action.

Cookies

Cookies can retain session settings needed while you move between Legal pages, login and the cashier path. Your browser controls whether cookies remain available, which may affect account navigation.

Account security

We treat login details, verification records and wallet references as account-security material. Do not place a password or full payment credential in a policy request or receipt message.

Data retention

Retention depends on the purpose of the record, including account access, verification and transaction checks. Ask us which retention point applies to your record instead of sending duplicate documents.

Change requests

To request a correction, deletion assessment or access copy, identify your account and describe the requested action. We may need an account check before changing or releasing personal data.

Check Legal answers before joining

These Legal answers address the searches we hear before account creation: who can access the service, what data is used, how wallet records are handled and how to ask for a change. We keep the answers tied to link slot account steps and the policy wording available on the page.

Legal covers account creation, phone verification, lobby access, wallet checks, cookies, data handling, retention and policy requests. Access depends on local law, so read the current wording before opening an account.

Access is available where local law permits and depends on local law. The Legal position applies to your location and account details, including the eligibility wording shown during the account path.

Phone verification helps connect an access request with the correct account record. If your number has changed, contact us with the relevant Legal question before sending payment receipts or other documents.

DANA and QRIS are payment contexts covered by the account and cashier terms. Their availability can depend on account status and local eligibility, so check the displayed route before submitting a transaction.

We may retain account, verification and transaction-check records for their stated operational purpose. Ask us which retention point applies to your record, and identify the account so we can assess the request.

State the account detail that needs correction and describe the requested change through the available contact path. We may check account ownership before updating or releasing personal data.

Yes. Include the payment method, such as OVO, GoPay, bank transfer or virtual account, plus the receipt reference and displayed status. We can direct the Legal or cashier-status question to the right review path.

Open link slot Legal terms before account access

Switch from Legal questions to account help

Account access

Wallet status

Policy changes

Explore how our Legal controls work

Account details

Phone verification

Cookies

Account security

Data retention

Change requests

Check Legal answers before joining

01 What does Legal cover on link slot?

02 Can I access link slot from Indonesia?

03 Why does Legal require phone verification?

04 How does Legal apply to DANA and QRIS?

05 What data does link slot retain under Legal?

06 How do I request a Legal data correction?

07 Can I ask why a wallet request is paused?

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