Reference

link slot Privacy Policy for Your Account

Our link slot Privacy Policy explains what account details we collect, why we use them and how you can ask about changes.

Account dataCookie choicesWallet checksYour requests
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link slot link slot Privacy Policy for Your Account
HELP WITH POLICY REQUESTS

Find Policy Help Beside Wallet Status

A clear support path helps you ask about the Privacy Policy without explaining your issue twice. Use the account help route beside the cashier area for data questions, correction requests or a wallet record that does not match your account. Include your registered phone number and the relevant payment rail so we can locate the right record.

Team online

Account data request

Ask what account details we hold or request a correction through account help. We use your registered phone number to locate the relevant record before discussing it.

Wallet status question

If DANA, OVO, GoPay or QRIS activity looks unclear, send the payment reference through the cashier support path. We check the wallet record against your account.

Policy access route

When you cannot open the Privacy Policy from your mobile browser, use account help beside the cashier path. We can point you to the current policy page.

HOW WE HANDLE DATA

See How link slot Handles Your Data

We keep the Privacy Policy practical by tying each data use to an account action you can recognise.

Account creation

When you open an account, we collect the details needed for access, including your phone number. We use phone verification before allowing the account path to continue.

Session protection

Device and browser details help us identify unusual account access and protect your active session. We do not treat a new mobile browser as permission to skip verification.

Cookie controls

Cookies can remember page choices and support the sign-in path. You can adjust cookie settings in your browser, although some account and policy functions may then need another step.

Payment matching

A DANA, OVO, GoPay or QRIS reference may be linked to your account activity so we can check wallet status. Bank transfer records follow the same account-matching purpose.

Data retention

We retain account, security and payment records for operational or legal needs. When those needs end, we remove the record or separate it from direct account identifiers.

Change requests

To ask for access, correction or deletion of eligible data, contact account help beside the cashier path. Include your registered phone number and request so we can verify ownership.

Browse Privacy Policy Answers for Indonesia

These Privacy Policy answers cover the questions you may have before opening an account from Indonesia. We explain the data path, payment references, cookies, retention and contact steps in direct language, with access remaining subject to local law.

It covers account details, phone verification, device and browser data, cookies, payment references, retention and your request rights when you use link slot where local law permits.

We use your phone number to create an account path and complete verification before account access. It also helps us locate the correct record when you send a policy request.

Yes. The policy covers payment references connected with DANA, OVO, GoPay and QRIS, including checks used to match wallet status with the account that sent the request.

We may receive technical details from your browser and device, such as session-related data. We use these details to protect access and investigate unusual account activity, not to replace phone verification.

Use the account help route beside the cashier path and include your registered phone number plus the correction you want. We verify account ownership before discussing or changing eligible data.

We keep account, security and payment records while they serve operational or legal needs. After that, we remove them or separate them from direct identifiers where appropriate.

Yes. Contact account help with your cookie question, or adjust cookie controls in your browser. Some policy and account functions may require another step after cookies are limited.

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